Privacy Policy
This Privacy Policy explains how Adesse, LLC, a Washington limited liability company doing business as Finite Phone ("we," "us," or "our"), collects, uses, discloses, and keeps personal information. It covers our websites at finitephone.com and my.finitephone.com (our "account site"), the Finite Phone subscription, and the Finite Phone app (the "App") while it is on your phone. It does not cover Google's services or the other apps on your phone, which have their own privacy policies. Finite Phone is offered only to adults in the United States. Our Consumer Health Data Privacy Policy explains how we handle information about health under Washington and Nevada law.
Summary
This summary highlights the main points. The full policy follows it.
- We collect what we need to sell you a subscription and run Finite Phone on your phone: your email address, your billing record, a record of your phone and your settings, the names of apps we check to see whether they can be blocked, and technical reports from the App about its own operation.
- The App does not send us your location, contacts, messages, call logs, photos, browsing history, or a record of which apps you use or for how long.
- finitephone.com uses the Meta Pixel, which tells Meta about your visits so that we can measure our ads on Facebook and Instagram and show them to people who visited (section 1.4). Our account site and the App do not use it. We do not sell personal information for money, and we do not use it to train AI models.
- Our service providers are Google (hosting, database, sign-in, our mailbox, and AI review of apps you ask us to check), Stripe (payments), and Postmark (email delivery).
- You can ask to see, correct, or delete your information, wherever you live in the United States.
1. Information we collect
1.1 Information you give us
Waitlist. If you join the waitlist, we keep your email address, which form you used, and when you joined.
Contact form. If you use the contact form on finitephone.com, we keep your email address, your message, which form you used, and when you sent it.
Email. If you write to us, we keep your email and our reply.
Account. Your account is identified by your email address. You sign in with a link we email to you, with a code we email to you on our setup page, or with your Google account, through Firebase Authentication, a Google service. Firebase keeps your email address and when you signed in. If you sign in with Google, it also keeps the name on your Google account and the address of its profile photo. When we email you a code, we keep only a one-way hash of it, filed under a one-way hash of your email address, with when we sent it and how many wrong tries it has had. A code works once, for 15 minutes. Your browser keeps your signed-in state and, if you sign in with an email link or a code, the email address you entered.
Free trial. If you start a free trial on our setup page, you do not give us a card. We keep an account record for the email address you give, even if you do not finish setup, with the version of the Terms of Service you agreed to and when, and the time zone your browser reports, which our emails use for the trial's dates and times. When setup links your phone to your account, we record when your trial started and when it ends. Our emails about the trial contain a link that opens Stripe's checkout for your account without signing in; we keep only a one-way hash of each link, and the links stop working once you add a card or when Finite Phone is due to be removed.
Setup link. If you ask us, on finitephone.com or on the setup page, to email you a link to the setup page, we send it to the address you enter; the link also signs you in. We do not keep that address, apart from the hashed form our abuse counts use (section 1.4), unless you sign in with the link.
Payment. Checkout takes place on a payment page operated by Stripe. Stripe collects your email address, billing address, and card details; we do not receive your full card number. When you start checkout, Stripe creates a customer record for you and we create an account record for your email address, even if you do not finish paying. From Stripe, we receive and keep the status of your subscription, the identifiers Stripe assigns to you and your subscription, your paid-through date, and the amount and identifier of your most recent invoice. We also keep a record of what you agreed to at checkout and when, including the version of the Terms of Service and, if checkout asked for it, your acknowledgment of the 48-hour removal wait.
Setup. The setup page reads information from your phone in your browser: the phone's maker, model, Android version, and build, to check that the phone is eligible; its users and profiles, and any app that already manages it, to check that Finite Phone can manage it; the accounts on the phone, to show you what to remove; the apps installed on it, to check that Chrome is installed and turned on, to suggest apps you might block, to show which apps cannot be blocked, and to name any app that will be hidden because it was not installed from Google Play or the Galaxy Store; its serial number, which the page turns into a one-way hash; and, if installing Finite Phone stops partway, whether the phone is showing a screen from Android's installer or Google Play Protect, to tell why the install stopped. The list of accounts is not sent to us. The list of apps is sent to us as package names, so that we can check which of the apps cannot be blocked, and we do not keep it with your account. We receive the phone's model; a one-way hash of its serial number, so that a phone that was reset can be recognized when it is set up again; a one-time token that links the phone to your account; the public key the phone uses to sign what it sends us (section 8); the apps, websites, and website lists you choose to block; the version of the setup acknowledgment you accepted and when we recorded it; for a free trial you started without a card, the version of the Terms of Service you agreed to and when you agreed; and how long each step of setup took. As you go, the setup page also tells us how far it got: each step you reach, whether setup finished, and the code shown with any message that stopped it, with whether Finite Phone was managing the phone and whether the phone was linked to your account at that point, along with the phone's maker, model, and Android version, the name and version of your browser and your computer's operating system, and whether the browser is on a phone and can run setup. It also tells us whether the phone is connected to the computer at USB 2 or USB 3 speed, and, if installing Finite Phone stops partway, how much of the app the setup page had sent to the phone, whether the phone still responded to the setup page, whether the phone was showing a screen from Android's installer or Google Play Protect, and whether the setup page was in the background or your computer was asleep. Once setup finishes, it also tells us your phone's device key identifier. We keep these with your account so that we can help if setup doesn't finish. If you tell us that you no longer have a phone, we record that.
Your settings. We store the settings you choose so that they apply to your phone. The apps and websites you lock, with their start and end times; your lock schedules, with their apps, days, and times; your daily limits, with the minutes or opens a day for each app; the apps you use Second Thought on and the level for each; and the apps you set to In gray are kept with your account and come back if you set up Finite Phone again. The apps, websites, and website lists you block, the websites you take out of a list, and any unblock you have asked for, with the daily limit an app comes back with if you chose one, are kept with your phone's record. If you set up Finite Phone again before that record is deleted or reduced (section 5), your blocks come back, without any unblock that was still waiting. Blocks and unblocks that you make in the App are sent to us when you make them, and other settings you change in the App are sent to us at the next check-in for this purpose. These are app names, website addresses, and times. They are not a record of how you use your phone.
Ask us to check this app. If you use "Ask us to check this app" in the App, the App sends us that app's package name with your phone's device key identifier, and we check the app again (section 2). We keep the answer with the app, not with your account.
Removal. When you ask to remove Finite Phone, or a removal starts for another reason, such as the end of your subscription, we record why it started, when, when the removal is due, whether it was cancelled, and when we emailed you about it. When the phone confirms the removal, it reports how the removal went; if an app could not be restored, the report names that app.
Account deletion. When you ask us to delete your account, by email or with Delete my account on your account page, we keep a record of the request until we complete it.
Support emails. If you use "Contact support" in the App, your email app opens a message that already contains the App's version, your Android version, your phone's model, and your phone's device key identifier. If you use "Write to us" on the setup page, the message contains your phone's model and Android version, the setup step, any error message, and the step times. You can read and change these messages before you send them.
1.2 Information the App sends automatically
Check-ins. About every 15 minutes, and when you open the App while connected to the internet, your phone asks our servers for its settings. Each check-in carries your phone's device key identifier and a signature made with that key; which versions of your settings and lists the phone has applied; the paid-through date the phone holds; for each app you blocked, whether that app is on the phone and whether it is hidden; any request from the App to cancel a pending change; and, when you have changed a setting in the App, your settings.
App checks. Some apps cannot be blocked, and we check apps by their package names to tell which. The App sends us an app's package name, with your phone's device key identifier, when you open that app's page in the App and when you lock the app, set a daily limit for it, or put it on a schedule. For a schedule that covers every app, it also sends the package names of the installed apps it has no current answer for. The App keeps our answers on the phone. As with the list the setup page sends (section 1.1), we use these names to check which apps cannot be blocked, and we do not keep them with your account.
Daily reports. Once a day, and after the phone restarts, after the App updates, and at setup, the App sends a report about its own operation: the App's version; the phone's Android build; whether the App is the device owner and whether its controls are running; the result of its last check of the phone's apps; which Android restrictions are in force; which versions of our lists of apps and websites it holds, where it downloaded them from, and when; its update group and the result of its last update; whether In gray is on, with a one-way fingerprint of which apps are gray; and a counter.
Downloads. The App downloads our lists of apps and websites and its own updates from our servers and from Google Cloud Storage. These downloads carry no identifier for your phone or your account. Like any internet request, they and the App's other connections to our servers reveal your phone's IP address and its standard software identification, which includes its Android version and model, to the servers that answer them.
1.3 Information that stays on your phone
The app on the screen. To run Second Thought, In gray, daily limits, and the screen that covers the Google app's Discover feed, the App checks which app is on the screen several times a second while the screen is on. It keeps this in memory for a few seconds, and it does not store it or send it to us, apart from the counts for daily limits described below.
Second Thought counts. For each app you use Second Thought on, the App counts on the phone how many times you opened it that day, and resets the count each day. The count is not sent to us.
Use counts. For each app with a daily limit, the App counts on the phone how many minutes you used it and how many times you opened it that day, and starts over each day. When the App first hides an app you blocked, it also keeps on the phone how much you used that app in the week before: the minutes, the opens, and the days you used it. If you later unblock the app fully, it counts your use of the app for 60 days, so that it can let you know if your use climbs back. None of these counts is sent to us.
Installed apps and links. The App reads the list of apps installed on the phone in order to show you your apps; to hide the apps you block, browsers other than Chrome, and apps installed from outside Google Play or the Galaxy Store; and to check which apps can be blocked. It checks links you tap, and websites you look up with "Check a site," against the websites blocked on the phone. The links and websites are not sent to us; section 1.2 describes what the App sends us about apps.
Recent searches and locks. The App keeps on the phone the apps you recently opened from its search (not what you typed) and the apps and websites you recently locked, so that you can pick them again. These lists are not sent to us.
1.4 Our websites
Apart from the Meta Pixel described below, finitephone.com sets no cookies, runs no outside analytics services, and loads nothing from other companies, and its fonts are served from our own domain. We count visits to our pages ourselves. Some of our links, such as the ones in our ads, carry a short label that says where we posted them. When you arrive through one, your browser saves the label on your device. If you start a free challenge within 30 days, the label goes with you to our setup page, and we keep it with your account, so we can tell which ads and posts bring customers. When you open our account site on a phone or in Safari, or choose Google sign-in in another browser, your browser loads Google's sign-in code, and Google receives your IP address, your browser details, and any Google cookies your browser sends, under Google's privacy policy. Our account site keeps your signed-in state in your browser's storage. The setup page also keeps there how long each step took; the speed you chose for its videos; until setup is done, the key your browser uses to connect to your phone; and, until your challenge starts, that label. To protect our forms, sign-in, checkout, and other services from abuse, our servers count requests by a hashed form of your IP address, by a hashed form of your email address (for sign-in, checkout, the codes we email for setup, starting a free trial, setup links, and "Ask us to check this app"), or by the identifier of your account or your phone, and delete those counts after about 26 hours. Google, which hosts our websites, keeps standard request logs, including IP address, browser type, and time; these include each time an email app loads the logo in one of our emails.
The Meta Pixel. finitephone.com runs the Meta Pixel, code from Meta Platforms, Inc., so that we can measure our ads on Facebook and Instagram and show them to people who visited our site. When you open a page, the pixel sends Meta the page's address, the address of the page you came from, your IP address, and details of your browser and device. It saves an identifier in a cookie on finitephone.com and, if you arrived from one of our ads, a second cookie with an identifier for your click on the ad. It sends Meta both, along with any cookies Meta has already set in your browser, where your browser allows it. Meta uses this information to report to us on our ads and to show them, and for its own purposes, as Meta's privacy policy describes. To opt out, turn on Global Privacy Control or Do Not Track in your browser, and the pixel will not load (section 9). You can also choose whether Meta uses information from other websites for ads in the ad settings of your Facebook or Instagram account, and opt out of interest-based ads from many companies at www.aboutads.info/choices and www.youronlinechoices.eu. The pixel does not run on our account site, and the App does not use it.
2. How we use information
We use personal information to:
- provide Finite Phone, including setup, check-ins, your settings, the 48-hour removal process, and updates;
- process payments and manage your subscription, including renewal reminders and refunds;
- check which apps can be blocked, and answer "Ask us to check this app";
- send you service emails, such as receipts, renewal reminders, our emails about a free trial, notices about your subscription or a removal, setup links you ask for, and sign-in links;
- answer your messages and provide support;
- keep Finite Phone secure, prevent abuse and fraud, and fix problems;
- improve Finite Phone, including setup and our lists of apps and websites;
- measure our ads on Facebook and Instagram and show them to people who visited finitephone.com, with the Meta Pixel (section 1.4);
- learn which of our ads and posts bring subscribers; and
- comply with the law, and establish, exercise, or defend legal claims.
Checking apps. We decide which apps cannot be blocked under rules we set, such as the category an app has on Google Play. When you use "Ask us to check this app" and our rules do not settle it, information about the app, taken from its public Google Play listing, is analyzed by Google's Gemini API, without your email address or anything else that identifies you. The answer is about the app, not about you, and it applies on every phone: if the answer is that the app cannot be blocked, the app is unblocked on every phone that blocked it. We do not use AI to make decisions about you, your account, or your subscription.
What we do not do. Apart from the Meta Pixel on finitephone.com (section 1.4), we do not share personal information for cross-context behavioral advertising or use it for targeted advertising. We do not sell personal information for money. We do not give Meta or any other advertiser your settings or anything our account site or the App collects. We do not collect, use, or sell personal information to train large language models or other AI models. We do not send marketing email to subscribers. We will email the waitlist when Finite Phone is available, and each such email will explain how to unsubscribe.
3. How we disclose information
We disclose personal information only as described in this section.
Service providers. We use the following companies to run Finite Phone. They process personal information for us under agreements that limit how they may use it.
| Provider | What it receives | Purpose |
|---|---|---|
| Google LLC: Firebase Authentication, Cloud Firestore, Firebase Hosting, Cloud Functions, Cloud Run, Cloud Storage, the Gemini API, and Google Workspace | The information this policy describes as stored by us or sent to us | Hosting our websites and servers, storing our data, signing you in, answering "Ask us to check this app," and running our mailbox. Our database and servers are in the United States, in Google's us-central1 region; Firebase Authentication, Firebase Hosting, and Google Workspace operate globally. |
| Stripe, Inc. | Your email address, billing address, card details, payment history, our identifier for your account, and the versions of the Terms of Service and of the checkout acknowledgments you agreed to | Processing payments, and sending payment emails, such as notices of a failed payment |
| Postmark | Your email address and the contents of the emails we send, including sign-in links and the notices we send to our own mailbox: your messages, waitlist sign-ups, account deletion requests, and alerts about a phone that stops reporting or reports a problem, which give the phone's device key identifier, the reason, and when it last reported | Delivering our emails |
Stripe also uses the information it collects for its own purposes, such as preventing fraud and meeting its legal obligations, as described in Stripe's privacy policy.
To check an app, our server also asks Google Play for the app's public listing, by its package name alone, with nothing that identifies you.
Meta. Through the Meta Pixel on finitephone.com, Meta Platforms, Inc. receives the information described in section 1.4. Meta is not our service provider for this: it also uses the information for its own purposes, under Meta's privacy policy and its terms for businesses.
Legal requirements and protection. We disclose information when we believe in good faith that the law requires it, such as in response to a subpoena or court order, or when it is necessary to protect the rights, safety, or property of you, us, or others. If we receive a legal demand for your information, we will tell you unless the law prohibits it.
Business transfers. If our business is sold or transferred, personal information may be transferred to the successor. We will require the successor to honor this Privacy Policy for the information it receives, or we will tell you before the transfer so that you can ask us to delete your information.
At your direction. We disclose information when you ask us to.
4. What we do not collect
The App does not collect your location, contacts, messages, call logs, photos, browsing history, or searches. It does not send us a record of which apps you use or for how long: the counts it keeps (section 1.3) stay on the phone. We do not keep the list of apps installed on your phone: the package names that the setup page and the App send us for our checks (sections 1.1 and 1.2) are not kept with your account. The App does not use an accessibility service. The information about apps and websites that we do receive is limited to what sections 1.1 and 1.2 describe: your settings, the apps we check, the removal report, and, for each app you blocked, whether it is on the phone and whether it is hidden.
5. How long we keep information
| Information | How long we keep it |
|---|---|
| Waitlist record | 24 months after you join, or until you ask us to delete it |
| Contact messages and past requests for apps and websites, including the copies our systems email to our mailbox | 12 months after the later of when they were made and when they were closed |
| Emails between you and us | As long as needed to help you, or until you ask us to delete them |
| Abuse-prevention counts | About 26 hours |
| Sign-in links | Until used or expired, as Google sets |
| A code we email you for sign-in on our setup page | Until used or replaced, or 1 hour after it expires |
| The one-time setup token | 2 hours if unused; 24 hours after use |
| Setup progress reports | 90 days |
| Your phone's daily reports | 30 days |
| Your phone's record | 30 days after the phone confirms that Finite Phone was removed, or after you tell us you no longer have it, except as described below |
| The account record of a free trial started on our setup page, if setup never links a phone to it | 90 days after you start the trial |
| Your account, subscription record, and settings | While your account exists |
| The record of what you agreed to at checkout and at setup | 4 years after your subscription or free trial ends |
| Billing records at Stripe | As long as tax and accounting law requires |
| Our log of actions taken on your account | 3 years |
| Our servers' activity logs | 30 days |
| Account deletion requests | Until the deletion is complete |
Deletion from our systems may take up to about a day after the end of each period. Deleted information remains in our database backups for up to 7 more days, until those backups expire.
A phone that you no longer have, or that you reset without telling us, cannot tell us that Finite Phone was removed. If such a phone has not confirmed a removal 30 days after the removal came due, we reduce its record to the phone's key and the removal instruction, with nothing that identifies you, so that the phone can still be released if it checks in again. We delete that reduced record 30 days after the phone confirms the removal. If the phone never checks in again, the reduced record remains.
6. Your rights and choices
Access, correction, and deletion. Wherever you live in the United States, you may ask us to confirm whether we hold personal information about you, to give you a copy of it, to correct it, or to delete it. Email support@finitephone.com from the address on your account, or confirm the request from that address when we ask, so that we can verify that the request comes from you. You can also ask us to delete your account with Delete my account on your account page. We will acknowledge your request within 10 business days and respond within 45 days. If we need more time, we will tell you why within those 45 days, and we will respond within 45 more days.
Appeals. If we decline your request, in whole or in part, we will explain why. You may appeal by replying to our answer. We will respond to your appeal in writing within 45 days and explain our decision. If we deny your appeal, you may contact the attorney general of your state. Washington residents may file a complaint at www.atg.wa.gov/file-complaint, Nevada residents at ag.nv.gov/Complaints/File_Complaint/, and Connecticut residents at portal.ct.gov/AG/Common/Complaint-Form-Landing-page.
What deletion keeps. When we delete your account, we keep: billing records at Stripe, as tax and accounting law requires; our log of actions taken on your account, for 3 years; the record of what you agreed to at checkout and at setup, for 4 years after your subscription or free trial ends, to show what you agreed to; and the reduced record of a phone that has not confirmed its removal (section 5). Our servers' activity logs refer to your account and phone by codes rather than by your email address, and expire after 30 days.
A phone still set up. If Finite Phone is still on a phone under your account, request its removal on your account page, or tell us that you no longer have the phone, before you ask us to delete your account, because the phone needs its record until it is released.
Cancelling and removal. Cancelling your subscription is separate from deleting your information. Our Terms of Service explain how to cancel and how to remove Finite Phone from your phone. A factory reset removes Finite Phone from your phone at once, and it also erases the phone.
Emails. Service emails about your subscription and your phone are part of the service. You can ask to be removed from the waitlist at any time.
No discrimination. We will not treat you differently because you exercised any of these rights.
Other formats. If you need this policy in another format, email us and we will provide it.
7. Children
Finite Phone is for adults 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
8. Security
We use encrypted connections between your browser, your phone, and our servers, and we limit access to our systems to the people who need it to run Finite Phone. After setup, the reports and requests your phone sends us are signed with a private key that the phone created and does not share, and our servers reject any that are not signed with it. No method of storage or transmission is completely secure. If we learn of a breach of security that affects your personal information, we will tell you as the law requires. To report a security problem, email support@finitephone.com.
9. Do Not Track and Global Privacy Control
If your browser sends a Global Privacy Control or Do Not Track signal, the Meta Pixel does not load on finitephone.com, and we treat the signal as your request to opt out of the sale or sharing of your personal information and of targeted advertising. Our websites otherwise work the same whether or not your browser sends one. Through the pixel, Meta collects information about your visits to finitephone.com that it can combine with information about your activity on other websites and apps. No other company collects information through our websites about your activity over time and across other websites; Google receives only the information described in section 1.4, to host our websites and provide sign-in.
10. State notices
California. This policy describes the categories of personal information we collect, the categories of sources, our purposes, the categories of service providers to which we disclose it, and how long we keep it. The Meta Pixel on finitephone.com (section 1.4) may be a sale or sharing of personal information, as California law defines those terms: Meta receives identifiers (your IP address and the pixel's cookie identifiers) and internet activity (the pages you open on finitephone.com). To opt out, turn on Global Privacy Control in your browser (section 9). Apart from the pixel, we do not sell or share personal information, and we do not disclose personal information to third parties for their direct marketing purposes.
Nevada. We do not sell covered information as Nevada law defines it. To ask us not to sell your information, or to make any other request under Nevada law, email support@finitephone.com.
Connecticut and other states. The rights and the appeal process in section 6 are available wherever you live in the United States. The Meta Pixel on finitephone.com (section 1.4) may be targeted advertising or a sale of personal information under your state's law; to opt out, turn on Global Privacy Control in your browser (section 9). Apart from the pixel, we do not process personal information for targeted advertising, sale, or profiling in furtherance of decisions that produce legal or similarly significant effects.
11. Changes to this policy
We may change this Privacy Policy. When we do, we will post the new version on this page with a new "Last updated" date. A material change is a change in what we collect, why we collect it, or who receives it. If we make a material change, we will email account holders at least 30 days before it takes effect. We will not use or disclose personal information we already hold in a materially different way unless you consent. Earlier versions are available on request from support@finitephone.com.
12. Contact
Adesse, LLC (Finite Phone)
1402 Lake Tapps Pkwy SE, Ste F104, PMB 117
Auburn, WA 98092
support@finitephone.com